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PDF Manuals
- About Guest Services ⛶ ↓
- Activity ⛶ ↓
- Add unit to account ⛶ ↓
- Admin search ⛶ ↓
- Complete new account form ⛶ ↓
- Complete user manual ⛶ ↓
- Create new account ⛶ ↓
- Create new user ⛶ ↓
- Create citation ⛶ ↓
- Create gathering registration ⛶ ↓
- Create guest registration ⛶ ↓
- Create owner rental registration ⛶ ↓
- Create visitor registration ⛶ ↓
- Delete long-term vehicle ⛶ ↓
- Guest registration process ⛶ ↓
- Guest update registration ⛶ ↓
- How to sign-in ⛶ ↓
- My Garage FAQs ⛶ ↓
- Register long-term vehicle ⛶ ↓
- Request Manager ⛶ ↓
- Unit Manager ⛶ ↓
- Update long-term vehicle ⛶ ↓
- Update registration ⛶ ↓
- User account ⛶ ↓
- Vehicle lookup ⛶ ↓
Processes
Core process
Acquire new unit
Additional Information
Add new user to account
- Sign-in to guestsvcs.com
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Click "Account" in the navigation bar at the top of the page
If you are on a mobile device click the menu icon and then click "Account" in the menu
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Scroll to the user section at the bottom of the page and click "Create user"
Help
Terms
Guest - A person renting a unit in a condominium.
Visitor - Someone visiting or staying with an owner such as friends or family.
Occupational Visitor - A frequent visitor that maintains or cleans a unit at a condominium.
Management Company - A business or person that manages a unit in a condominium.
Owner - A person that owns a unit in a condominium.
User - An owner, management company personnel, security personnel or HOA administrator.
Account - A group of users, for example a husband and wife will have 2 users but 1 account. Similarly a management company will have 1 account and several users.
Documentation
What is My Garage?
My Garage is a feature to register long-term vehicles. Long-term vehicles include an owner's personal vehicles, and occupational visitors.
What is the yellow star next to my user?
A star indicates that you are the primary user for your account. In the event that someone on your account needs to be contacted, we will first contact this primary user.
Guest Questions
What should I do if I have a rental vehicle?
Once you pickup your rental vehicle you can then register the vehicle.
I never received a link to register my vehicle
Check your spam or junk folder for a email from "no-response@guestsvcs.com". If you are unable to find the email, the management company may have misentered your email address. You should have recieved an automated text message asking for a valid email address, after responding to the text message with your email address an email with the link to your registration will be sent. If you still dont receive the email containing the link. Contact the rental company you booked through and they will provide you with the link.
I deleted the email with the link
Contact the rental company you booked through and they will provide you with the link.
I tried to sign-in but it says I'm not registered
The sign-in page is not for guests. You should have received a link to register your vehicles. Refer to "I never received a link to register my vehicle" above.
I received a citation and my vehicles are registered
Verify that the license plate number entered is correct and that characters are not transposed, such as "I", "L", or "1".
User Questions
I never received a one-time code (via SMS)
The automated text message we sent may be delayed by your phone carrier. If this issue persists, sign-in with your email instead.
I never received a one-time code (via Email)
The automated email we sent may be delayed by your email service. If this issue persists, sign-in with your phone instead.
I received a citation and my vehicles are registered under My Garage
Your vehicles may not yet be activated. Activation is completed by an administrator at your HOA, you will receive and email indicating whether your vehicle request was approved or denied. After verifying that your vehicle is activated via My Garage, verify that the license plate number entered is correct and that characters are not transposed, such as "I", "L", or "1".